Sign a fair employment contract!
It is important to ensure that you have a written contract of your employment. Before signing, read your contract carefully. Do not sign a contract that you do not understand or agree with, and discuss and negotiate the terms of your contract with your employer. You should always keep a copy of the signed contract with you.
Inform yourself!
The official online portal of the Jordanian e-Government provides information about different forms of residency in the country, entry/exist visas, as well as online visa application and renewal procedures. The platform also provides information and contact details for Jordan’s various ministries and government agencies. For questions, you may reach out to the National Contact Centre by calling 065008080.
In cases of abuse, seek support!
The Arab Migrant Resources Centre has a free hotline that is accessible by phone 24/7 at 0770825825. You may also go their Amman office (Swaifieh, No.1 Said Al-Mefti Street) or contact them via email (mrc@ituc-arabregion.org). The Jordanian Ministry of Labour also has a free hotline for labour law issues (Free line: 080022208; Zain network: 0796580666; Orange network: 0777580666; Umniah network: 0785602666; WhatsApp: 0790955557). The Ministry may also be contacted per email at hotline@mol.gov.jo.
Ensure your documents are renewed on time!
Though employers must initiate renewals of their employees’ residency permits, you could be sanctioned for not renewing your residency permit. Exceeding the legal residency duration and not submitting a timely renewal (within one month of expiry) could result in a fine of 45 JD [63 USD] each month.
Know your rights!
Find out more about labour laws and rights for migrant workers in Jordan. As a migrant working in Jordan, you have the right to an employment contract, to minimum wage paid within seven days of the due date, to overtime time compensation, to enrolment in social security, to compensation for work-related injuries, as well as to maintain your personal identity documents in your own possession. You are also entitled to one day off per week (usually Fridays), fourteen days of annual leave, and fourteen days of paid sick leave; female migrant workers are offered ten weeks of paid maternity leave. Your working hours should not exceed forty-eight hours a week, and you must always have your work permit with you.
Other useful information